Privacy Policy

1. Information We Collect

We collect the following information:

• Account information: Email address, name, and password hash when you register
• Usage data: Pages visited, assets viewed, and search queries for improving the platform
• Newsletter: Email address when you subscribe to our newsletter
• Contact forms: Information you provide when contacting us

2. How We Use Your Information

• To provide and maintain the Service
• To send you water intelligence reports and alerts you've opted into
• To improve platform features and data quality
• To respond to your inquiries and support requests
• To process premium subscriptions and payments

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers (payment processing, email delivery) strictly for operating the platform. We may disclose information if required by law.

4. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt), and secure database access. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use essential cookies for authentication (JWT tokens stored in localStorage) and theme preferences. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at contact@hi3water.com. You may unsubscribe from newsletters at any time using the unsubscribe link in any email.

7. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days. Anonymized usage data may be retained for analytics.

8. Contact

For privacy-related questions or data requests, contact us at contact@hi3water.com.